Courses

This module explores practical tools and techniques to undertake program management, to effectively support workforce planning implementation including governance, monitoring evaluation and iteration.

APS employees who produce routine correspondence, such as emails and letters. Suitable for improving ability to logically sequence information, use appropriate styles and readability.

The Workforce Planning Boost Program is a collection of modules that target the development of technical workforce planning skills. These units have been co-designed by the APS Centre of Excellence for Workforce Planning, with workforce planning experts and academics from across Australia.

Explore aspects of influence and the psychology of persuasion. Understand how verbal and physical language affects interpersonal exchanges, including negotiations, meetings and briefings.

This course examines aspects of influence and persuasion and the negotiation skills essential for managing and leading at the executive level.

National Archives of Australia provides guidance on information storage decisions. It provides advice about the different types of business information agency staff and contractors can or can't destroy as part of their daily work.

The Cultural Capability Hub is a central repository of practical guidance and suggested resources to support staff to uplift their Aboriginal and Torres Strait Islander cultural capability.

Appearing before parliamentary committees takes an in-depth look at parliamentary committees that scrutinise decisions and the information flow between the APS, the parliament and the public. This program will help you to prepare effectively and communicate information clearly.

This eLearning course will help to understand fundamental concepts of records systems used in Australian Government agencies. The course can build a professional understanding of these concepts helpful for anyone working in government.

This module is about identifying job roles that are crucial to achieving organisational outcomes and become a priority for workforce planning efforts. It’s a foundational concept for workforce planning.