Courses

An eLearning module for new starters recognising responsibilities and accountabilities for managing public resources.

Takes an in-depth look at decision-making and the skills required to design, develop and deliver a briefing across a range of scenarios. Learn effective briefing techniques and workshop approaches.

Understand how to create and maintain high-performing teams where work is aligned with government priorities. Learn how to analyse and describe high-performing teams, identify the enablers and barriers, and explain the management practices required.

The APS Induction pathway offers practical skills, foundational learning in the structure and functions of the Australian Government and an introduction to core concepts that underpin work in the APS.

Identify and examine internal and external work relationships, their relevance and the importance of achieving mutual success. Share and develop good ways to plan for and participate in meetings.

The Turning Data Into Information course is designed to build your analytical skills and equip you with a range of statistical tools and techniques that will help you both understand and analyse data in the context of a research question or issue

The Regulatory Practice Essentials program builds foundational capability for officers performing a regulatory role regardless of classification level. The program supports best practice in regulation and focuses on an officer’s ability to exercise judgement and discretion in making defensible and systematic regulatory decisions.

The course introduces participants to coaching conversations and the manager-as-coach model.

This course is designed to improve the way APS employees coach and manage others so they can deliver improved outcomes, ultimately resulting in higher APS productivity.

This course teaches the skills to respond to workplace and organisational conflict. This practical skills-based program explores the causes of workplace conflict, ways to identify and address the early signs, tools to reduce anxiety and talk skilfully about difficult issues and behaviours in a professional and resilient manner.