Web Accessibility

Under the Disability Discrimination Act 1992, Australian Government agencies are required to ensure information and services are provided in a non-discriminatory accessible manner.

This website has been designed to meet the Australian Government standard established in respect of this requirement.

This website is currently compliant to Level AA of the Web content accessibility guidelines version 2.1 (WCAG 2.1) standard. While we put best efforts to ensure that the website is compliant, where you find difficulties in accessing any material please contact us for an alternative format of the content to meet your requirements.

WCAG 2.1 is a technical standard developed under the Web Accessibility Initiative of the World Wide Web Consortium (W3C).

At times, we publish documents and publications received from third parties. These third party documents may not adhere to the standards intended to be followed by the Australian Public Service Academy.

JavaScript needs to be enabled on your browser for this website to work correctly.

Text resizing

Text on this site can be resized by:

  • using the zoom and increase font options from your browser’s menu
  • press the Ctrl key (Microsoft Windows) or the Apple key (Mac OS) on your keyboard and use the + or – key to zoom in and out
  • press Ctrl on your keyboard and scroll with your mouse wheel

Document attachments

Where possible, PDF documents have also been provided in Microsoft Word format (.doc). In some cases we may not be able to provide Microsoft Word versions. For example, documents that have been produced by a third party such as submissions or scanned documents. All document attachments will open in the same browser window. 

Contact us to request alternate document formats.

Viewing documents

If you do not have the required software to view the documents available on this site, the following free downloads or online applications will allow you to view the documents:

For more information about customising your web browser and computer set up, visit the W3C website.

If you have difficulty accessing some content on this website, please contact us via phone or email. Where possible, we are committed to providing alternative versions on request.