Data and Digital Literacy
Data & Digital Literacy
Digital & data literacy is an understanding of how to use digital tools and data.
As the APS continues its drive towards digital government in a digital economy, automation and digital transformation will alter how APS employees work and the skills they need.
According to McKinsey and Company, in the APSC Workforce Strategy:
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Public service employees should understand the crucial contribution of digital technologies as a strategic driver to:
- create open, participatory and trustworthy public sectors
- to improve social inclusiveness and government accountability, and
- to bring together government and non-government actors and develop innovative approaches to contribute to national development and long-term sustainable growth (see Digital-Government-Strategies-Welfare-Service.pdf (oecd.org)).
You can use these data and digital resources to improve your literacy while we work on streamlining the APS training process.
Find out your digital strengths and weaknesses with the Digital Competence Wheel (digital-competence.eu). Use the following resources to strengthen your weaknesses.
Resources
Communication and Collaboration
Digital collaboration
Working collaboratively, productively and effectively with others using a variety of digital collaboration tools.
Digital communication
Communicating with different digital methods to allow users to participate in and contribute to digital networks, forums, and conversations.
Digital conduct
Behaving appropriately and techniques for using digital tools with a variety of audiences.
Digital engagement
Using social media usage in accordance with APS policies and code of conduct.
Digital identity
Protecting and managing digital identities.
Digital sharing
Methods and controls for sharing information and other digital content.
Digital Content Design
Creating digital content
Creating digital content and sharing in an appropriate way.
Creating instructions for computers
Communicating with different digital methods to allow users to participate in and contribute to digital networks, forums, and conversations.
Digital copyright and licences
Being aware of the difference between different forms of usage rights. Ensure own usage of tools and content conforms to relevant usage rights.
Re-using digital content
Utilising hyperlinks to reference online content in documents, emails, etc. Capturing or copying content from one source and use it in another.
Digital Mindset
Agile iterative co-design
Accepting ambiguity and deals with incomplete information (uncertainty). Participating in co-design sessions when the opportunity arises. Actively participating in Agile practices and ceremonies.
Applied integrity
Appropriately applying policies, standards and practices related to ethics, privacy, security, reliability, and responsiveness to everyday work.
Digital approach
Applying design and systems thinking approach to own work area as appropriate. Supporting digital transformation activities in practical ways.
Leveraging data-driven
Understanding the importance of data integrity, data security and data quality. Using available data to create new information and insights.
Monitoring and Improvement
Contributing to the analysis and review of processes, service and products.
People-first approach
Adopting a 'people-first' approach. Demonstrating openness to considering multiple points of view.
Information and Data
Finding information and data
Utilising digital tools and services to find information and content.
Managing information and data
Creating files and folders in a data store to manage information and data.
Using information and data
Analysing, interpreting and evaluating information, digital content, and data for specific business needs.
Protection and Safety
Protecting devices
Being aware of potential risks and issues relating to digital devices and understands how to manage them in order to safeguard themselves, others and the agency.
Protecting health and well-being
Using digital tools and ways of working in a safe manner that supports the physical and psychological well-being of self and others.
Protecting information and privacy
Applying agency policies and standards to protect personal data and privacy.
Protecting the environment
Being aware of the environmental impact of digital technologies and their use.
Technical Proficiency and Problem Solving
Innovate with digital tools
Willing to try new digital tools and services.
Learning and self-development
Understanding own digital practices and identifies personal capability gaps.
Manage devices and resolve problems
Understanding the common types of connections and the basics of how they work.
Operate digital devices and tools
Using software, apps and services to achieve business outcomes.
Courses
APS Academy Courses
Data Literacy - Module 1: Using data in the APS
This module provides definitions and explanations of key data terms and concepts. It also explores how the APS uses data and why data skills are so important.
Data Literacy - Module 2: Undertaking research
This module will help participants apply effective research skills and techniques. It covers framing research questions, locating and evaluating information and forming conclusions.
Data Literacy - Module 3: Using statistics
This module will help participants engage with statistical information. It will build an understanding of key terms and concepts, perform basic calculations and interpret and present statistics correctly.
Data Literacy - Module 4: Visualising information
This module will help participants present data visually in a way that is clear, accurate and accessible. It includes tables, charts, graphs and diagrams.
Data Literacy - Module 5: Providing evidence for decision makers
This module will increase participants ability to provide sound logical advice supported by credible evidence.
Turning data into information
The Turning Data Into Information course is designed to build your analytical skills and equip you with a range of statistical tools and techniques that will help you both understand and analyse data in the context of a research question or issue.