Writing Effective Emails in the APS
You will be producing emails every day in your role as an APS employee. Effective online communications will help ensure a more courteous, effective and professional organisation and reflect well on you as the author.
At work, many of us write more emails than any other sort of document. Most of us write emails every working day, yet many people feel unsure about what the correct email etiquette is and how to strike the right professional tone.
The use of an email generally sits somewhere between a conversation and a letter, and they are an official record. It is important to know when an email is the most appropriate form of communication, and how to maximise effectiveness when emailing.
This learning experience has been provided by Department of Agriculture, Water and the Environment in response to COVID-19 through collaborative efforts to share a range of learning across the APS.
Participant benefits
- Write emails that have a clear purpose.
- Learn how to use plain English.
- How to communicate your point.
- Create emails that are professional and polite.
Suitable for
APS 3 - EL 2
Category and User Level
This learning experience aligns with the Working in Government Craft at the Foundation level.
Price
Free of charge.
Additional Information
- To enrol in this session you will need a valid APSLearn profile.
- Steps on how to create an APSLearn profile or to view FAQs can be found here.
- If you have moved Departments or you have multiple APSLearn profiles, you can request to merge your profiles here.
- If your training venue is at MoAD, please refer to the directional map to assist with locating the training room.
Attendance (Virtual)
When you attend a virtual session:
- Provide your name or email when joining, as our attendance reports record this information from the virtual classroom platform.
- If you log into the session with a different email address to the one you are registered with, let us know to ensure your attendance is properly credited.
- If you join as a group from one location or cannot provide your details during the session, please email us afterwards so we capture your attendance.
- If we do not receive your information, you may receive a notice indicating you were not marked as attended.
* Capacity limits may apply. Please log into APSLearn to check availability.
- If the session is full or none of the additional sessions are suitable, you can express your interest, through APSLearn, for this event. You will be added to a mailing list to be notified when a new session becomes available.