Cultural Capability
Cultural capability enhances cultural safety and strengthens inclusion and equality.
Cultural capability is a process of continuous learning at the individual and organisation level. By uplifting cultural capability, we elevate respect, appreciation and understanding of people, culture and diversity.
Essential to your role in the APS is understanding that cultural assumptions, values and beliefs differ. We must design policy, programs and services which cater to diverse experiences, perspectives and community needs.
An awareness of cultural perspectives also helps to effectively communicate with individuals from various cultural and linguistic backgrounds.
Uplift your cultural capability through learning experiences, tools and resources. This will help to enhance cultural safety, and strengthen inclusion and equality in the workforce.
It is essential we embed cultural perspectives in products, services and policies to meet the needs of all Australians. This will help us to achieve better outcomes for our multicultural nation.
Below you can find practical advice, guidance and resources to improve your knowledge and practices to work in the APS in a culturally informed way.
Resources
Frameworks
Aboriginal and Torres Strait Islander Cultural Capability Framework
The Aboriginal and Torres Strait Islander Cultural Capability Framework provides a basis for building the cultural capability of the Commonwealth public sector.
Aboriginal and Torres Strait Islander Workforce Strategy 2020-24
This Strategy talks about what the Australian Public Service (APS) and the Commonwealth public sector will do to better support Aboriginal and Torres Strait Islander peoples in APS workplaces. It includes actions for effective implementation in Commonwealth agencies.
Courses
APS Academy Courses
Cultural Capability Hub
The Cultural Capability Hub is a central repository of practical guidance and suggested resources to support staff to uplift their Aboriginal and Torres Strait Islander cultural capability.
MOSAIC multicultural awareness digital magazine
The Multicultural Organisation – Staff Awareness, Innovation and Capability (MOSAIC) digital learning magazine aims to enhance multicultural awareness in the APS.