MasterCraft Series - Program Management as a critical APS capability

Date
Duration
90-minute face-to-screen session. 1:00PM - 2:30PM (AEDT)
Event type
Events
Location
Australia wide (Virtual)
Max Capacity
100 seats
Register now on APSLearn*

Join Eric Harper and Belinda Bounty as they take us through the Practice Enhancement Frameworks and understanding what unconscious bias is, how it tends to operate and how we as public policy professionals can minimise its impacts in the way we think and behave. Understanding it is a vital first step to building our capacity to combat it. Given we operate within an intricate and rich tapestry of connected public policy and delivery systems, it is important to understand and contextualise how these biases can affect our value chains – including outcomes for vulnerable individuals and communities, beyond just our own work focus.

Presenters

 

Head shot of Facilitator Eric Harper

Eric Harper

Eric is presently the National Manager for Health Design and Complex Payments at Services Australia (Program Design Group). Eric leads a range of diverse end-to-end programs and transformational projects geared towards improving outcomes for citizens and enhancing the capacity of health systems. Having worked in diverse public service portfolios across jurisdictions for over 25 years, he has a long standing passion for understanding how we can reduce the impact of unconscious bias in our public policy work. Eric is also committed to supporting the uplift of program management thinking and practice within the APS.
 
Eric holds formal qualifications in behavioural science (B. Science/B. Psychology with Honours, Master Applied Psychology (Neuroscience)), management (B. Management- Project Management) and a Master in Public Administration (ANZSOG).

 

Belinda Bounty headshot

Belinda Bounty

Belinda is the Director of Engagement and Health Professional Education in Program Design Group, Services Australia.

Over her 14 years with the Agency, Belinda has focused on strategy development and implementation, including the Future of Work remit, workforce strategy, and capability and cultural uplift. As a leader, she finds joy in supporting individuals and teams to thrive, celebrates diversity in all forms, and models psychosocial safe behaviours. 

Facilitator

Anthony Dusan, APS Academy

Participant benefits

  • Explore the challenges common unconscious biases pose within the public policy and delivery context.
  • Relate concepts through real case examples that can be synthesised to apply to a range of similar APS policy and delivery domains.
  • Enhance understanding of unconscious bias through intentional thought and equip participants with end-to-end design and tools to reduce its cumulative impact.
  • Build capability to meet bias challenges beyond a foundational awareness, through adopting an analytical and intentional thinking lens to our work.
  • Relate program management concepts through real case examples that can be applied to a range of APS policy and delivery contexts.
  • Enhance understanding of program management as a core and critical discipline through the application of end-to-end program management design tools and resources.
  • Uplift capability through adopting an analytical and intentional framework for our staff.

Suitable for

All staff.

Category and User level

This learning experience aligns with the Implementation and Services Craft at the Foundation level.

Price

Free of charge.

 

How to register - Additional Information

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  • Steps on how to create an APSLearn profile or to view FAQs can be found here.
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* Capacity limits may apply. Please log into APSLearn to check availability. 

  • If the session is full or none of the additional sessions are suitable, you can express your interest, through APSLearn, for this event. You will be added to a mailing list to be notified when a new session becomes available.